Your privacy matters to us. This Privacy Policy explains what personal data PP Cine collects, why we collect it, how we use and protect it, and what rights you have over your information.
Summary: PP Cine collects personal data to operate your account, process payments, comply with regulatory requirements, and improve the platform. We do not sell your personal data to third parties. You have the right to access, correct, and request deletion of your data at any time by contacting us.
PP Cine ("we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the PP Cine online gaming platform, accessible at pp-cine.com and through the PP Cine mobile application (collectively, the "Platform").
This Privacy Policy describes how PP Cine collects, uses, stores, shares, and protects personal data in connection with your use of the Platform. It also describes the rights you have in relation to your personal data and how you can exercise those rights.
This Privacy Policy should be read together with our Terms and Conditions, which govern your use of the PP Cine Platform. By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy.
PP Cine operates in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations, as administered by the National Privacy Commission (NPC).
PP Cine is the data controller responsible for the personal data collected through the Platform. As data controller, PP Cine determines the purposes and means of processing your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact our Data Protection Officer (DPO) at the contact details provided in Section 14 of this Policy.
PP Cine has appointed a Data Protection Officer in accordance with the requirements of the Data Privacy Act of 2012. Our DPO is responsible for overseeing compliance with this Policy and applicable data protection laws.
PP Cine collects the following categories of personal data in connection with your use of the Platform:
Sensitive Personal Information: Government-issued identification documents submitted for identity verification (KYC) are treated as sensitive personal information under the Data Privacy Act of 2012. These documents are processed solely for identity verification and regulatory compliance purposes and are subject to enhanced security controls.
PP Cine collects personal data through the following means:
We collect data that you provide directly when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, participate in promotions, or update your account settings.
When you access and use the PP Cine Platform, we automatically collect technical and device data through cookies, web beacons, log files, and similar tracking technologies. This data is collected to ensure the Platform functions correctly, to detect fraud, and to improve the user experience.
We may receive personal data about you from third parties in the following circumstances:
PP Cine uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and financial data |
| Identity verification (KYC) | Identity data, government-issued ID documents |
| Processing deposits and withdrawals | Financial data, identity data |
| Providing gaming services | Gaming activity data, technical data |
| Administering bonuses and promotions | Identity data, gaming activity data |
| Fraud detection and prevention | Technical data, financial data, gaming activity data |
| Regulatory compliance and AML monitoring | Identity data, financial data, gaming activity data |
| Responsible gaming monitoring | Gaming activity data, responsible gaming settings |
| Customer support | Identity data, communications data |
| Platform improvement and analytics | Technical data, gaming activity data (aggregated) |
| Sending service communications | Contact data |
PP Cine does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by applicable law or regulatory obligation.
PP Cine processes your personal data on the following legal bases under the Data Privacy Act of 2012:
PP Cine does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
We engage trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, fraud detection services, and customer support tools. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.
We may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other government authorities where we are required to do so by applicable law, court order, or regulatory directive.
In the event of a merger, acquisition, restructuring, or sale of all or part of PP Cine's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the privacy practices of the acquiring entity before your data is transferred.
We may share your personal data with other third parties where you have given your explicit consent to such sharing.
No Cross-Border Transfers Without Safeguards: PP Cine does not transfer your personal data outside the Philippines unless adequate data protection safeguards are in place, consistent with the requirements of the Data Privacy Act of 2012 and NPC regulations.
PP Cine uses cookies and similar tracking technologies on the Platform to ensure functionality, enhance security, and improve the user experience. The following types of cookies are used:
You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the Platform and may prevent you from accessing your account.
PP Cine retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with PP Cine's data disposal procedures.
PP Cine implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, PP Cine will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay where required by law.
Your Responsibility: While PP Cine takes all reasonable steps to protect your data, you are responsible for keeping your account credentials confidential. Never share your PP Cine password with anyone. PP Cine staff will never ask for your password.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by PP Cine:
To exercise any of these rights, please contact PP Cine's Data Protection Officer using the contact details in Section 14. We will respond to all verified requests within thirty (30) days of receipt. In complex cases, we may extend this period by a further thirty (30) days, and will notify you accordingly.
The PP Cine Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine law governing casino-style gambling. PP Cine does not knowingly collect personal data from individuals under the age of 21.
If PP Cine becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the personal data collected, and, where required, report the matter to the relevant authorities.
If you are a parent or guardian and believe that a minor has registered on the PP Cine Platform, please contact us immediately using the details in Section 14 so that we can take appropriate action.
PP Cine reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
Where changes are material, PP Cine will notify registered players via email or an on-platform notification prior to the changes taking effect. Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgement of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how PP Cine protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by PP Cine, please contact our Data Protection Officer:
PP Cine Data Protection Officer
Email: [email protected]
For general support enquiries, you may also contact our customer support team at: [email protected]
Our support team is available 24 hours a day, 7 days a week. The DPO will respond to data protection enquiries within 30 days of receipt.
If you are not satisfied with our response to your data protection enquiry, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. For more information about your rights under the Data Privacy Act of 2012, visit the NPC's official resources.
How We Protect You
Six ways PP Cine keeps your personal data safe and your rights respected
Every connection to PP Cine is protected by SSL/TLS encryption. Your personal data, payment details, and gaming activity are transmitted securely and stored in encrypted form — never in plain text on our servers.
PP Cine has appointed a dedicated Data Protection Officer (DPO) in compliance with the Data Privacy Act of 2012. Our DPO oversees all data handling practices and is your direct point of contact for privacy concerns.
PP Cine does not sell, rent, or trade your personal data to third parties for marketing purposes — ever. Your data is used only to operate your account, process payments, and comply with our regulatory obligations.
You have the right to access, correct, and request deletion of your personal data at any time. PP Cine will respond to all verified data requests within 30 days, in line with the Data Privacy Act of 2012.
PP Cine retains your data only for as long as necessary. Account and financial data is kept for five years post-closure to meet PAGCOR and AML requirements. All other data is deleted or anonymised on schedule.
In the unlikely event of a data breach, PP Cine will notify the National Privacy Commission within 72 hours and inform affected players without delay — keeping you informed and protected at every step.
Your Data, Your Trust
Your privacy is protected every step of the way. Create your free PP Cine account today and enjoy a secure, fair, and responsible gaming experience. You must be 21 years or older to register.
Have questions? Read our FAQ or review our Terms & Conditions before you start.